Terms and Conditions
Effective Date: 1/1/2026
Welcome to CareWaiz (“CareWaiz,” “we,” “us,” or “our”). CareWaiz is a brand operated by UpForce Media, LLC. By accessing or using our website, submitting information, or contacting us by phone, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
1. Nature of Our Services
CareWaiz is an informational and referral platform that helps individuals explore Medicare-covered and related in-home care service options and connect with third-party service providers.
CareWaiz:
Does not provide medical advice, diagnosis, or treatment
Is not a healthcare provider, insurer, or Medicare administrator
Does not guarantee coverage, eligibility, approval, or outcomes
All services are provided by independent third-party providers.
2. No Medical or Professional Advice
Information provided by CareWaiz is for general informational purposes only and should not be considered medical, legal, or financial advice. Always consult qualified professionals regarding medical care, insurance coverage, or benefits eligibility.
3. Eligibility to Use the Website
You must be at least 18 years of age to use CareWaiz. By using this website, you represent that you meet this requirement and are legally able to enter into these Terms.
4. User Submissions and Accuracy of Information
You agree to provide accurate, current, and complete information when submitting forms or contacting CareWaiz. You understand that providing false or incomplete information may affect eligibility or the ability to connect you with service providers.
5. Phone Calls, Text Messages, and Consent
By submitting your contact information or calling CareWaiz, you expressly consent to receive:
Phone calls (including live agents and call transfers)
Text messages (SMS/MMS), where applicable
Communications may be made using automated technology and may relate to your inquiry or service eligibility. Message and data rates may apply. Consent is not a condition of purchase.
You may opt out at any time by replying STOP to text messages or by contacting us directly.
6. Call Recording and Monitoring
Calls may be recorded and monitored for quality assurance, training, compliance, and routing purposes. By contacting CareWaiz, you consent to such recording where permitted by law.
7. Third-Party Providers and Referrals
CareWaiz may connect you with third-party service providers. We do not control, endorse, or assume responsibility for:
The services provided by third parties
Provider availability, pricing, or coverage determinations
Any outcomes resulting from services rendered
Any agreements or services are strictly between you and the third-party provider.
8. Limitation of Liability
To the maximum extent permitted by law, CareWaiz and UpForce Media, LLC shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to your use of the website, phone communications, or third-party services.
9. Disclaimer of Warranties
CareWaiz provides the website and services on an “as-is” and “as-available” basis without warranties of any kind, express or implied, including but not limited to warranties of accuracy, reliability, or fitness for a particular purpose.
10. Intellectual Property
All content on this website, including text, graphics, logos, and design elements, is the property of CareWaiz or its licensors and may not be copied, reproduced, or distributed without prior written permission.
11. Prohibited Uses
You agree not to:
Use the website for unlawful purposes
Interfere with website functionality or security
Attempt to access data not intended for you
Misrepresent your identity or eligibility
12. Modifications to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting. Continued use of the website constitutes acceptance of the updated Terms.
13. Governing Law
These Terms and Conditions are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.
14. Contact Information
If you have any questions regarding these Terms and Conditions, you may contact us at:
CareWaiz
Operated by UpForce Media, LLC
Email: [email protected]
Website: www.carewaiz.com
Frequently Asked Questions
Answers To Commonly Questions
What is home healthcare?
Home healthcare refers to medical services provided in a patient’s home by licensed professionals, such as physical therapists, occupational therapists, or skilled nurses. These services are typically ordered by a physician and may be covered by Medicare when medically necessary.
Are these services covered by Medicare or insurance?
In many cases, Medicare and other insurance programs may cover home health services such as physical therapy, occupational therapy, or skilled nursing when eligibility requirements are met. Coverage varies based on medical necessity, provider availability, and physician approval.
How does CareWaiz work?
CareWaiz is not a home health agency. We help individuals understand their options and connect eligible patients with licensed home health providers in their area. Our role is to simplify the process and help you take the next step toward receiving care at home.
Is there any cost to check eligibility?
No. The eligibility check is free and does not obligate you to receive services. Coverage and costs, if any, are determined by your insurance and the licensed provider.
Who can benefit from home healthcare services?
Home healthcare may benefit individuals recovering from surgery, illness, injury, or hospitalization, as well as those experiencing mobility issues, balance problems, or chronic conditions that make travel difficult. Eligibility depends on medical need and a physician’s order.
Are the providers licensed and qualified?
Yes. CareWaiz connects individuals with licensed home health agencies and medical professionals who meet state and federal requirements. All services are provided by credentialed providers, not independent caregivers.
What is the process to get started?
The process typically includes:
1. A free eligibility check
2. Review of medical needs
3. Coordination with a licensed provider
4. Physician order (if required)
You can start by calling to see if you may qualify.
Do I need a doctor’s order?
Most Medicare-covered home health services require a physician’s order. If you don’t currently have one, the provider may help guide you through the next steps.