Privacy Policy
Effective Date: 1/1/2026
CareWaiz (“CareWaiz,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit information through our forms, or contact us by phone.
CareWaiz is a brand operated by UpForce Media, LLC.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
Full name
Phone number
Email address
ZIP code or general location
Age or age range
Information related to in-home care needs or service eligibility
Call recordings and call metadata (when you contact us by phone)
We may also automatically collect certain technical information, such as:
IP address
Browser type
Device information
Pages visited and interaction data
Referral source or advertising data
2. How We Use Your Information
We use the information we collect to:
Help connect you with providers that offer Medicare-covered or related in-home care services
Respond to inquiries and route phone calls appropriately
Verify eligibility for certain services
Improve our website, services, and marketing efforts
Monitor call quality, compliance, and performance
Comply with legal and regulatory requirements
CareWaiz does not provide medical advice, diagnosis, or treatment.
3. Phone Calls, Text Messages, and TCPA Consent
By submitting your phone number or calling CareWaiz, you expressly consent to receive:
Phone calls (including live agents and call transfers)
Text messages (SMS/MMS), where applicable
These communications may be made using automated technology and may relate to your inquiry or service eligibility. Message and data rates may apply. Consent is not a condition of purchase.
You may opt out at any time by replying STOP to any text message or by contacting us directly.
4. Call Recording and Monitoring
Calls may be recorded and monitored for quality assurance, training, compliance, and routing purposes. By contacting CareWaiz, you consent to such recording where permitted by law.
5. Sharing of Information
We may share your information with:
Third-party service providers or partners that offer in-home care or related services
Call routing, tracking, and analytics platforms
Advertising and marketing technology providers
Legal or regulatory authorities if required by law
We do not sell your personal information for general marketing purposes.
6. Cookies and Tracking Technologies
We may use cookies, pixels, and similar technologies to:
Analyze website traffic and performance
Track marketing effectiveness
Improve user experience
You can control cookies through your browser settings.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
8. Your Privacy Rights
Depending on your state of residence, you may have the right to:
Request access to the personal information we hold about you
Request correction or deletion of your information
Opt out of certain communications
To exercise your rights, contact us using the information below.
9. Children’s Privacy
CareWaiz does not knowingly collect personal information from individuals under the age of 18. Our services are intended for adults seeking information about in-home care services.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, you may contact us at:
CareWaiz
Operated by UpForce Media, LLC
Email: [email protected]
Website: www.carewaiz.com
Frequently Asked Questions
Answers To Commonly Questions
What is home healthcare?
Home healthcare refers to medical services provided in a patient’s home by licensed professionals, such as physical therapists, occupational therapists, or skilled nurses. These services are typically ordered by a physician and may be covered by Medicare when medically necessary.
Are these services covered by Medicare or insurance?
In many cases, Medicare and other insurance programs may cover home health services such as physical therapy, occupational therapy, or skilled nursing when eligibility requirements are met. Coverage varies based on medical necessity, provider availability, and physician approval.
How does CareWaiz work?
CareWaiz is not a home health agency. We help individuals understand their options and connect eligible patients with licensed home health providers in their area. Our role is to simplify the process and help you take the next step toward receiving care at home.
Is there any cost to check eligibility?
No. The eligibility check is free and does not obligate you to receive services. Coverage and costs, if any, are determined by your insurance and the licensed provider.
Who can benefit from home healthcare services?
Home healthcare may benefit individuals recovering from surgery, illness, injury, or hospitalization, as well as those experiencing mobility issues, balance problems, or chronic conditions that make travel difficult. Eligibility depends on medical need and a physician’s order.
Are the providers licensed and qualified?
Yes. CareWaiz connects individuals with licensed home health agencies and medical professionals who meet state and federal requirements. All services are provided by credentialed providers, not independent caregivers.
What is the process to get started?
The process typically includes:
1. A free eligibility check
2. Review of medical needs
3. Coordination with a licensed provider
4. Physician order (if required)
You can start by calling to see if you may qualify.
Do I need a doctor’s order?
Most Medicare-covered home health services require a physician’s order. If you don’t currently have one, the provider may help guide you through the next steps.